Shipping Policy

• Shipping Fees: Lucky Qi offers free shipping across Vietnam.

• Order Processing Time:

- Once the Lucky Qi Customer Care team confirms your order and payment is received, the product will be carefully packaged and handed over to the shipping partner as soon as possible.

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• Shipping Partner: Lucky Qi collaborates with GHN to ensure safe and timely delivery.

• Order Tracking: After your order has been handed over, the tracking number will be sent via email or phone for convenient shipment tracking.

• Shipping Fees and carriers:

- For international orders, shipping fees and carriers will be determined based on the recipient’s geographic location. Lucky Qi will select reliable shipping partners tailored to each region to ensure quality service.

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• Order Tracking:

- Shipping details, including the tracking number and carrier information, will be provided as soon as the product is handed over to the shipping partner.

• Domestic Orders:

- Standard Delivery: 3-5 business days from the date the package is handed over to the carrier.

- Faster delivery may be available depending on the delivery location.

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• International Orders:

- Delivery times will vary depending on the geographic region and shipping service. Customers will receive detailed information when placing their orders.

• Verify Shipping Information:

- Customers are kindly requested to double-check the delivery details before confirming the order to avoid any errors or unwanted delays.

• High-Value Products:

- For high-value products, Lucky Qi will implement additional safety measures to ensure the items are delivered to the correct recipient and remain in perfect condition.